The Case for Plain English Tech Help

Taking the nonsense out of tech talk.

If you’ve ever walked away from an IT conversation more confused than when it started, you’re not alone. A lot of tech companies still rely on jargon, acronyms, and a weird mix of smugness and ambiguity to communicate with their clients.

We think technologists can do better.

At QnC, we believe the point of technical support, systems consulting, or infrastructure planning isn’t to show off what we know. It’s to help you understand what’s going on, enough to feel in control, make good decisions, and ask the right questions.

That means:

• We use plain English, analogies, diagrams and whatever it takes until it clicks for you.

• We map out solutions in a way that makes sense for how you run your business

• We don’t assume you’ve read a 400-page vendor manual, or that you want to

  
  

You shouldn’t need a translator to talk to your IT partner. And if your business depends on technology (spoiler: it does), you deserve a partner who’s actually listening and responding, not just baffling you with BS.

Whether it’s helping you choose a platform, set up automation, or figure out what’s going wrong with your sync, our job is to guide, teach and demystify.

Because tech doesn’t have to feel alien. It just has to work for you.